The staff were all very kind and welcoming. We requested adjoining rooms with a connecting door and they were able to accommodate. The rooms were large, very clean and comfortable. The location was also quite good, convenient to downtown Brooklyn, Brooklyn Heights, the Brooklyn Bridge, DUMBO, and the Manhattan Bridge.
Jennifer
Maret 2025
Great location, central in Brooklyn and close to lower Manhattan. I was able to explore so much by foot, ferry and subway from here. The staff were courteous and helpful. Room was fairly well kept and housekeeping was consistent. Shop at the nearby Wegmans to save on groceries in the area, the nearby convenience stores are way more expensive.
Christopher
November 2024
It's a lovely place very well located in Brooklyn, walking distance to the Manhattan Bridge, Dumbo, Brooklyn Bridge and other nice places. Also there is a mall and 2 stations about 10 minutes walking. (If you prefer you can take the bus in the corner, stops right at the station) The room was nice and very comfortable, the shower was excellent. The staff were very gentle and polite, William was simply great, so was Luka and another girl from Friday evening. If we ever go back we will definitely stay there again.
Ingrid
Maret 2025
My room was comfortable and very clean. I received a text message after my first night asking how it was going... I replied that I was a little cold and could I get an extra blanket... it was there when I got back to my room. Much easier than waiting at the desk to talk to someone. I had a good meal in their bar on my first night-- it's a small place but a very nice ambiance and a variety of options on their food menu. (There's also a very good Italian restaurant nearby.)
Kathy
Februari 2025
It was our frist time in the US and we were received by the nicest person: Jasmine. She made us feel so welcomed. She was so nice and explained everything thoroughly. The hotel is a few minutes walk from the Manhattan bridge and also quite close to the Brooklyn Bridge. You have many metro options that can take you quickly to Manhattan. We arrived somewhat late but we felt safe walking around with our bags. Room was quite spacious and I love how they provide with not only shampoo but also hair conditioner, moisturiser and face soap. Breakfast included in the price and it was a decisive point when searching hotels around, since the prices somewhere else were the same (or even higher) but without breakfast. I like how the varied breakfast menu every day too. Plus the whole staff team was the best!
Yuri
November 2024
Everything that I needed or asked for was responded to in a timely and helpful manner. There was a staff member named Jasmine who exceeded any and all expectations. It was a challenging period of time for me and she could not have been kinder and more supportive. All of the staff were excellent, but she gets an A+ for being available and helping me with my reservation.
Andrew
Mei 2024
Very clean hotel. Staff was very friendly and polite and accommdating. Rooms were somewhat small but kept clean. Microwaves are in the 2 double bed room option.The hotel is close to nearby food outlets and a few local attractions like the World Trade Center. The thermostat works pretty well in the room. The fitness center was great also. Complimentary bottled water when checking in was a nice touch. The hotel has a bar that serves food at night.
B-handsome
Maret 2024
The check in process was great. We were ably supported by an amazing lady who made us feel welcome from the very start and helped us with our bags and room as we arrived early. All staff greeted us as we walked past or interacted with them. Access to hot beverages throughout the day is a great touch in addition a good range of options for breakfast. Great onsite bar too. The hotel is in a superb location with good access to trains, restaurants and shops. We had an amazing second stay. Would highly recommend.
Andrea
April 2024
This was a very clean hotel. Staff was very friendly and polite. Rooms were somewhat small but kept clean. No loose hair in the shower or on sink either. The hotel.is close to food outlets. And a few local attractions like the World Trade Center. The thermostat works pretty well in the room. The fitness center was great also. Complimentary bottled water when checking in was a nice touch.
B-handsome
Maret 2024
Excellent location, extremely helpful staff who gave us a sensory bag for our daughter and bottles of water as we went out each day. Mattresses were very comfortable but bedding a bit thin for February. It would have been helpful to have a hook in the bathroom and somewhere to hang a dress or two. Facilities good but there was no tea or coffee for our first couple of days when the machine was being repaired so had to go out to Starbucks before breakfast.
Caroline
Februari 2025